Identity documents to provide for payments

Payment regulations change regularly. Artmajeur applies the rules in force that apply to payments from sellers on online marketplaces.

The current regulations require us to know the identity of the recipients of the payments we send, this is the KYC procedure (acronym for "Know Your Customers" in English). For this, the following elements must be provided in particular:

  • Identity document (may vary by country)
  • Proof of address

Make sure that you present photos with names and addresses that appear clearly legible, otherwise they risk being invalidated by the payment provider.

Identity documents and proof of residence are necessary to be paid when you make sales. They must exactly match the identity of the account holder to whom we send the payment. If the documents do not match, the payment provider will refuse to transmit the payment.

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