Build a positive e-reputation
Link your name to positive feedback and 5 star reviews
Your online reputation, web-reputation or e-reputation is very important: potential clients who are interested in your work will search for your name on Google, facebook or ratings and review sites like Trustpilot. Customers generally don't read comments because they are not necessarily written in their language, but they always look at the notes associated with the names of the artists.
Write 5-star reviews linked to your profile
This is very important for your SEO: the stars appear on the results and directly influence visitors: Write a positive message that makes customers want to buy! Always post reviews or messages with the same name that appears on your gallery.
Write a review on :
Example of result that is displayed on Google results, with 5 stars:
Be courteous and professional in all circumstances
Whether you are dealing with prospects, former customers or even "difficult" customers, always master your communication because everything you write will remain on the internet and could influence your reputation. When you maintain serious and caring communication, customers will generally write positive comments and reviews about your work and the way you work: it's great for giving confidence to your future customers!
Get more positive reviews and ratings
The most recent reviews and comments have more value both for the ranking algorithms on Google, but also for potential customers. Getting positive reviews and comments on a regular basis is therefore very important to you. Do not hesitate to solicit your customers, your friends or your acquaintances, to ask them to write positive comments on your profile, this will have a significant impact on your reputation and your ranking on the internet.
Did you receive a warning about your web-reputation?
Maintaining a good reputation online is paramount for customers to buy from you with confidence. We will try to let you know if we detect any review issues related to your account that could affect the promotion of your works.
If you receive a message about web-reputation:
- Check the review websites above to make sure your profile is only associated with excellent, 5 stars reviews.
- Reach out to your previous customers, solve any problems they had so that they are completely satisfied with your services and they can update their reviews positively.
- Remove or edit any reviews you made associated with your profile and leave only positive, 5 star reviews.
Once these steps have been completed, contact us so that we can carry out a new verification of your e-reputation.
How to Remove Negative Reviews and Restore a Good Reputation
Addressing customer concerns directly is key to resolving issues and improving your reputation. When customers feel heard and their problems are resolved, they are more inclined to revise or remove negative reviews and even share positive feedback. However, many review platforms retain traces of bad reviews in their algorithms for up to 12 months, even after deletion. Therefore, it's crucial to deliver outstanding service from the start to ensure customer satisfaction and encourage 5-star reviews.