Why is my payment still not validated?

If you paid by credit card: The payment is instant, check that you have actually made your payment and not just created an order. 

Go to MY ACCOUNT > MY PURCHASES section, click on your order form, then on the VISA button and follow the instructions.

Need help?

Friendly support staff is available to answer all your questions:

Help Center Message +33 (0)95 095 9966